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COVID-19 INFORMATION

Everything you need to know!

Due to the ongoing and ever changing situation with COVID-19, we want to keep you up to date and to let you know that we are doing everything we can to ensure the safety of our customers, staff and everyone we work in partnership with in these unprecedented times. 

We remain open online and are still delivering essential items to our valued customers. Here we aim to answer some frequently asked questions and offer you the latest information regarding customer service, delivery and other related queries. Please click the + icon for more information!

 

Our deliveries are operating as normal and we still aim to offer the best possible delivery service. Free delivery, big or small!

Our deliveries are operating as normal and we still aim to offer the best possible delivery service. Free delivery, big or small!

To minimise contact during deliveries, our delivery drivers will leave items at your doorstep where possible, rather than coming inside your home.

To minimise contact during deliveries, our delivery drivers will leave items at your doorstep, rather than coming inside your home.

We're still accepting calls! It may take you a little longer to get through to us, due to increased demand but we appreciate your patience. 

We're still accepting calls! It may take you a little longer to get through to us due to reduced number of staff but we appreciate your patience.

Some products are in high demand but we’re working closely with our suppliers to source in new stock everyday. 

Some products are in high demand but we’re working closely with our suppliers to source in new stock everyday. 

Where possible, our staff are working from home but we do have a small team still available on site for your enquiries. 

Where possible, our staff are working from home but we do have a small team still available on site for your enquiries. 

For our staff still on site, we have added extra safety distance precautions, following government guidelines.  

For our staff still on site, we have added extra distance safety precautions, following government guidelines.  

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